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The distance selling of “FORTELA” brand products through the website (hereafter referred to as the “Website”) is governed by the following General Terms of Sale (hereinafter referred to as the “General Terms”). Products offered on the Site are sold directly by RAAL srl. (hereinafter referred to as “RAAL”). RAAL srl is a company incorporated under the Italian law, with registered office at Viale Manzoni 10/A 47122 Forlì – Italy, VAT and registration number at the Florence Company Register 03707180406, Economic and Administrative Index no. FO 312943.In order to meet the needs and expectations of its customers, RAAL srl has decided to create, alongside its network of direct and exclusive points of sale, a network for distance selling of some of its products through its Website, offering a selection of certain categories of “FORTELA” products. The list of “FORTELA” products offered for distance selling can be found on our Website.

The use of the distance selling service described in these General Terms of Sale is restricted exclusively to consumers (hereinafter referred to as the “Customers” ) understood as natural persons who act for purposes not related to their trade, business, craft or any professional activity they perform, who are aged over 18 (or, if a minor, authorised by their legal representative).

Products offered for sale on the Website can be made anywhere in the world.

The languages used for concluding sale agreements through this Website are: Italian and English.

Any resale, rental or transfer of products purchased from the Website for any whatsoever commercial or professional purpose is expressly prohibited.

These General Terms of Sale are published on the Website for the information of the Customer and to enable their storage and reproduction by the Customer pursuant to art. 12, paragraph 3, of Legislative Decree No. 70 of 9 April 2003 (“Implementation of Directive 2000/31/EC on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market), and following additions and amendments.

RAAL srl may amend and/or make additions to these General Terms of Sale at any time. Customers are therefore required to accept only the General Terms of Sale in force at the time of purchase. Any changes and/or additions will be effective exclusively with respect to the purchase orders made following the date of the amendment and/or addition. The elimination of these General Terms of Sale from the website shall imply their automatic and irrevocable unenforceability and ineffectiveness against RAAL srl in relation to the purchases made following their elimination from the Website, even in the event that said General Terms of Sale were still available and/or accessible to the public through other websites.