PRICES AND CURRENCIES

Prices shall be indicated in Euro (EUR) for shipments to Italy, France, Germany, Spain, Holland, Sweden, Greece, Belgium, Austria, Denmark, Portugal, Finland, Ireland, Luxembourg and Monaco. Shipments to the United Kingdom shall be indicated in Pounds Sterling (GBP) and shipments to Switzerland shall be indicated in Swiss Francs (CHF).

The total amount shown during the purchase process includes shipping costs as specified below and indicated in the shopping cart.

FORTELA reserves the right to change the prices of products on sale through the Website at any time and without notice. The Customer shall be charged the prices published on the Website at the time the Customer confirms the order, provided that the products ordered are in stock at the time the order is placed.

PAYMENT METHODS

FORTELA  accepts the following payment methods:

– Credit card

– Bank transfer

– PayPal

FORTELA reserves the right to double check a transaction directly with the bank or PayPal. Such verifications may cause delays in the processing of the order.

CREDIT CARD

Fortela accepts the following credit/debit cards: Visa, Mastercard, American Express, Maestro.
For the purpose of credit card payments, the Customers confirms and warrants that he or she is the holder of the credit card used for the purchase and that his or her name is that indicated on the credit card. The Customer then provides the credit card number, the expiry date and the security code indicated on the credit card. Transactions shall be charged to the Customer only after:
(i) the credit card details have been verified,
(ii) authorisation to debit has been received from the credit card company that issued the credit card used by the Customer, and
(iii) FORTELA has confirmed the availability of the product and the Order is ready to be shipped. No debit shall be made at the moment the Order is transmitted, except for any debit necessary to ascertain the validity of the credit card.

BANK TRANSFER

By choosing to pay via bank transfer, customers will automatically receive the order confirmation where they can find all the necessary information to complete their payment.

Payments must be completed and confirmed within 48 working hours from the order placement and customers are kindly asked to label the transaction with their order number and send a proof of payment via e-mail to fortelashop@fortela.it.

FORTELA reserves the right to cancel any orders not followed by a proof of payment within 48 hours.

Below the bank details of FORTELA:

RAAL SRL – INTESA SAN PAOLO

IBAN: IT 44 Q 03069 13298 1 000 000 16212

PAYPAL

By clicking on Paypal, customers will be transferred to the PayPal website and can pay directly with their PayPal account.
FORTELA reserves the right to process orders only if the shipping address matches the address verified by Paypal.

For the purpose of payment by PayPal, the Customer confirms and warrants that he or she is the holder of the PayPal account used for the purchase. Transactions shall be charged to the Customer only after he or she has received the Confirmation E-mail from FORTELA.

 

In the event that, for any reason, it is impossible to debit amounts due from the Customer, the sale process shall be automatically annulled and the sale automatically cancelled.

Purchased products are dispatched only following verification by FORTELA of the details of the credit card used by the Customer with the relevant bank and receipt of authorisation to debit the card, or following notification of transaction success in case of PayPal payment.

If one or more of the products are not available, only the price and shipping costs corresponding to available products shall be debited.